1. Introduction
AMES Solutions Ltd ("AMES", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our activity management platform.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email, password)
- Organisation details (business name, address, contact information)
- Member information (names, dates of birth, medical information where necessary)
- Payment information (processed securely via Stripe)
- Communications with us
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices and support messages
- Respond to your comments and questions
- Analyse usage patterns to improve user experience
4. Data Sharing
We do not sell your personal information. We may share your information with trusted third parties who assist us in operating our service (such as Stripe for payments), subject to strict data protection agreements.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security audits.
6. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
7. Contact Us
For any privacy-related questions or to exercise your rights, please contact our Data Protection Officer at privacy@ames.io.